So Sarah and I ordered a backpack from Sierra Trading Post for our trip to Argentina in two weeks (WooWoo!) - it came in and we decided it was a bit too small. So I called to return/exchange. It has been A LONG, LONG time since I've dealt with a company that was as helpful and nice on the phone as Sierra Trading Post. I didn't even go to a robo-voice. My call was immediately picked up by a real person... taken care of, free shipping, and they're sending out the replacement item before the return even gets there. If anyone ever needs to order outdoor equipment I HIGHLY recommend them (as do my parents who have used them for a long time).
P.S. Thanks to Jeff, Lyric, Kelli, Kelsi, Darci and Mom for the comments on the previous post. More is coming I promise!
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